PRIVACY POLICY

Olyris Services FZCO

Dubai Silicon Oasis, DDP, Building A1, 69894 - 001

Dubai, United Arab Emirates

License No: 69894

Effective Date: 25/02/2026

1. Introduction

Olyris Services FZCO (“Company”, “we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Company name

  • Pet information (for relocation services)

  • Any other information submitted via contact forms

Technical Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

3. How We Use Your Information

We use collected data to:

  • Respond to inquiries

  • Provide IT consulting and software services

  • Process pet relocation service requests

  • Improve website functionality

  • Ensure compliance with UAE regulations

  • Prevent fraud or unauthorized access

4. Legal Basis for Processing

We process personal data based on:

  • Your consent

  • Performance of a contract

  • Legal obligations under UAE law

  • Legitimate business interests

5. Data Sharing

We do not sell personal data.

We may share information with:

  • Service providers and subcontractors

  • Airline partners and logistics companies (for pet relocation)

  • Government authorities where required by law

  • IT infrastructure providers

All third parties are required to maintain confidentiality.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill service obligations

  • Comply with legal and regulatory requirements

  • Resolve disputes

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

Depending on applicable UAE regulations, you may have the right to:

  • Request access to your data

  • Request correction

  • Request deletion

  • Withdraw consent

To exercise these rights, contact us at: [Insert Email Address]

9. International Transfers

As we operate internationally (including pet relocation services), data may be transferred outside the UAE. We ensure adequate safeguards are in place.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

11. Contact Information

Olyris Services FZCO

Dubai Silicon Oasis, DDP, Building A1, 69894 - 001

Dubai, UAE

Email: info@olyrisservices.com

TERMS & CONDITIONS

Olyris Services FZCO

Effective Date: 25/02/2026

1. Acceptance of Terms

By accessing this website, you agree to comply with these Terms & Conditions.

2. Services

Olyris Services FZCO provides:

  • Computer Systems & Communication Equipment Software Design

  • Information Technology Consulting

  • Pet Relocation Services

All services are subject to separate agreements and quotations.

3. Intellectual Property

All website content, including text, logos, graphics, and design elements, is the property of Olyris Services FZCO and may not be copied or reproduced without written consent.

4. Service Limitations

We make reasonable efforts to ensure accurate information but do not guarantee:

  • Website availability at all times

  • Error-free content

  • Uninterrupted services

5. Client Responsibilities

Clients must:

  • Provide accurate information

  • Comply with applicable UAE and international regulations

  • Provide required documentation for pet relocation

Failure to provide accurate documentation may result in delays or service cancellation.

6. Payment Terms

All services are subject to agreed quotations and payment terms outlined in formal service agreements.

Late payments may result in service suspension.

7. Limitation of Liability

To the maximum extent permitted by UAE law, Olyris Services FZCO shall not be liable for:

  • Indirect or consequential damages

  • Loss of business or revenue

  • Delays caused by third parties (including airlines or government authorities)

8. Governing Law

These Terms are governed by the laws of the United Arab Emirates.

Any disputes shall be subject to the jurisdiction of Dubai courts.

9. Amendments

We reserve the right to modify these Terms at any time.

10. Contact

For questions regarding these Terms, contact:

info@olyrisservices.com

COOKIES POLICY

Olyris Services FZCO

Effective Date: 25/02/2026

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve functionality and user experience.

2. Types of Cookies We Use

Essential Cookies

Required for basic website functionality.

Analytics Cookies

Used to understand how visitors interact with the website.

Functional Cookies

Store user preferences.

3. Third-Party Cookies

We may use third-party services such as:

  • Google Analytics

  • Hosting provider tracking tools

These services may collect anonymous usage data.

4. Managing Cookies

You can manage or disable cookies through your browser settings.

Disabling certain cookies may affect website functionality.

5. Updates

We may update this Cookies Policy periodically.

Terms & Conditions / Privacy / Cookies Policies